About Star Residential

Starresidential Sales and Lettings has been established since 2007 and is owned and operated by Mr Gopal Kulkarni who holds an impressive portfolio of his own and prides himself on his broad local knowledge and vast experience of the housing market and industry as a whole.

WHAT IS NALS?

NALS- National Approved Letting Scheme is an accreditation scheme for lettings and management agents offering peace of mind to Landlords in knowing that they are dealing with a firm which agrees to meet defined standards of customer service, together with having in place the necessary insurance to protect clients’ money plus a complaints procedure offering independent redress.

The scheme is backed by the Government who said: “NALS is an important initiative for raising standards of lettings agents in the private sector. Opening up the Scheme so that all good letting can join is a welcome step. We are supporting this with government funding because the only effective way to isolate disreputable firms that tarnish the reputation of letting agents is to support those who are committed to providing a quality service to their customers”. www.nalscheme.co.uk

ARLA – The Association of Residential Letting Agents is the only professional body that is solely concerned with the self-regulation of letting agents and for nearly 25 years has been actively promoting the highest standards across every aspect of residential lettings and management in the Private Rented Sector. ARLA is viewed by government, consumer groups, academia, think tanks and the media as the leading voice in the industry. ARLA members are seen as being at the forefront of the Private Rented Sector, ready, willing and able to comply with existing and anticipated government legislation. ARLA members successfully create, on average, over a quarter of a million new tenancies a year as well as arranging the renewal or extension of thousands more of existing tenancies every month. www.arla.co.uk

The Property Ombudsman Lettings - The TPO can also resolve disputes referred by landlords or tenants and relating to lettings and management agents that are members of the Scheme. These agents follow the Code of Practice for Letting Agents, for which we are seeking OFT approval, in common with the Code of Practice for Residential Sales.